MFC-J825DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Prevent unauthorized access to my Brother machine.

Memory Security lets you prevent unauthorized access to your Brother machine.


When Memory Security is on, the following operations are available:

  • Receiving faxes into memory (limited by the Brother machine's memory capacity)

  • Fax Forwarding (if Fax Forwarding was already on)

  • Paging (if Paging was already on) *if applicable

  • Remote Retrieval (if Fax Storage was already on)

When Memory Security is on, the following operations are not available:

  • Printing received faxes

  • Sending faxes

  • Copying

  • PC printing

  • PC scanning

  • PC Fax Receiving

  • PhotoCaputure

  • Operation from the machine's control panel

  • You must turn PC Fax Receiving off before you can turn Memory Security on.

  • To print the faxes in memory, turn Memory Security off.

 

Setting up the password


Before you can turn Memory Security on, you must set a password.

 

To program the Memory Security password, follow these steps:

  1. Press Menu on the screen.

  2. Press the UP OR DOWN ARROW key to display Fax.

  3. Press Fax.

  4. Press the UP OR DOWN ARROW key to display Miscellaneous.

  5. Press Miscellaneous.

  6. Press Mem Security.

  7. Press the buttons in the screen to enter a four-digit numerical password.

  8. Press OK.

    If you are entering the password for the first time, the LCD will read Verify.

  9. Press the buttons on the screen to re-enter the password.

  10. Press OK.

  11. Press the STOP/EXIT key.

Turning Memory Security on


Once you have programmed a password, follow these steps to turn Memory Security on:

  1. Press Menu on the screen.

  2. Press the UP OR DOWN ARROW key to display Fax.

  3. Press Fax.

  4. Press the UP OR DOWN ARROW key to display Miscellaneous.

  5. Press Miscellaneous.

  6. Press Mem Security.

  7. Press Set Security.

  8. Press the buttons on the screen to enter the four-digit password.

  9. Press OK.

    The machine will go offline. Its LCD will read Memory Security.
If there is a power failure, the data in the machine's memory will remain for approximately 24 hours.

 

Turning Memory Security off


To turn Memory Security off, follow these steps:

  1. Press Unlock on the screen.

  2. Press the buttons on the screen to enter the four-digit password.

  3. Press OK.

    Memory Security will automatically be turned off. The LCD will display the date and time.

If you enter the wrong password, the LCD will display Wrong Password and the machine will stay offline. The machine will remain in Secure Mode until you enter the correct password.

 

Changing the password

To change your Memory Security password, follow these steps:

  1. Press Menu on the screen.

  2. Press the UP OR DOWN ARROW key to display Fax.

  3. Press Fax.

  4. Press the UP OR DOWN ARROW key to display Miscellaneous.

  5. Press Miscellaneous

  6. Press Mem Security.

  7. Press Set Password.

  8. Press the buttons on the screen to enter the current four-digit password.

  9. Press OK.

  10. Press the buttons on the screen to enter a new four-digit password.

  11. Press OK.

    If the LCD reads Verify.

  12. Press OK.

  13. Press the STOP/EXIT key.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J825DW

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