Brother Solutions CenterBrother Solutions Centerbrother at your side

MFC-8860DN

| Register Product | Contact Us

Home > USA/ Canada/ Latin America > Others >

MFC-8860DN > FAQ's & Troubleshooting > Fax Problem

  Downloads   Manuals   FAQ's & Troubleshooting
[
Troubleshooting
] [Error Messages (LCD, PC) or LED Lights] [Mobile / Cloud Problem] [Paper Feed Problem] [Network Problem] [Print Problem] [Copy Problem] [
Fax Problem
] [Telephone Problem] [Scan Problem] [Driver/ Software/ Firmware/ Operating System Problem] [Machine Problem]
[
How-to FAQ's
] [General] [Machine Setup] [Mobile / Cloud] [Print] [Copy] [Fax] [Telephone] [Scan] [Network] [Driver/ Software/ Firmware/ Operating System] [Maintenance]

Fax Problem - Troubleshooting

Settings

  • Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows®.
  • When I do a broadcast, the resolution is not the same as the resolution I saved in the scan profile of a group member. Why?
  • I cannot choose a color file format when creating a group or doing a broadcast to E-mail addresses. Why?

Cannot Send

  • When I send a fax from the machine, an error "not register." or "not registered." is displayed.
  • I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes. 
  • I am experiencing problems sending a fax, what can I do?

Cannot Receive

  • I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
  • I am having a problem receiving faxes. What can I do?
  • Why doesn't the machine answer when receiving a call?

Cannot PC-FAX

  • The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
  • I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.

Fax Quality Problem

  • How do I improve the copy or fax quality?
  • When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
  • Why are the faxes I send always received with a black vertical line down the page?
previous | top

Site Map | Legal | Privacy Policy | Global Brother |