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QL-580N > FAQs & Troubleshooting > Print Problem

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Print Problem - Troubleshooting

Cannot Print

  • I have connected multiple printers of the same model to one PC but can only print from one of the machines.
  • I cannot print from the printer in a network-shared environment. What can I do?
  • I'm using Windows Vista® and trying to use a network connected QL-Printer, but the machine stays offline and I cannot print. What should I do?
  • When I try to print a label, it comes out blank.
  • Printing is not possible. (USB connection) 
  • Printing is not possible. (P-touch Editor 5.0 for Mac)
  • When I print a long label or many labels continuously, printing suddenly stops.
  • Printing is possible by a user with Administrator access; however, printing is not possible by a user with Power User access. (Windows 2000/XP)
  • The QL-series printer does not print or a printing error is received.
  • My machine has suddenly stopped printing.

Print Quality Problem

  • How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
  • The information on my label is horizontally compressed and not shaped correctly, why?
  • How do I print labels with higher quality? (P-touch Editor 5.0 for Windows)
  • The printing has poor quality, white lines, or streaks.
  • The label does not feed correctly or the print is skewed to the left or right.

Printed Result

  • The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.0 for Windows)
  • Some parts of the label are not printed, even though it is shown correctly on-screen. Why?
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