Brother Solutions CenterBrother Solutions Centerbrother at your side

FAX-4750e

| Register Product | Contact Us

Home > USA/ Canada/ Latin America > Others >

FAX-4750e > FAQ's & Troubleshooting > Scan Problem

  Downloads   Manuals   FAQ's & Troubleshooting
[
Troubleshooting
] [Error Messages (LCD, PC) or LED Lights] [Paper Feed Problem] [Network Problem] [Print Problem] [Copy Problem] [Fax Problem] [Telephone Problem] [
Scan Problem
] [Driver/ Software/ Firmware/ Operating System Problem] [Machine Problem]
[
How-to FAQ's
] [General] [Machine Setup] [Mobile / Cloud] [Print] [Copy] [Fax] [Telephone] [Scan] [Network] [Driver/ Software/ Firmware/ Operating System] [Maintenance]

Scan Problem - Troubleshooting

Settings

  • I'm using Windows® XP. Every time I run the scanner and camera wizard the settings revert back to the default settings.

Cannot Scan

  • The error message "xxxx cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows® 7 with the USB connection.
  • I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
  • I cannot scan via USB. (Mac OS X)
  • I'm using Mac OS® X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
  • I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
  • I am using Windows® XP. I can print but cannot scan. What do I do?
  • I'm using Windows® XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
  • I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
  • When I connect two Brother products to one PC which is using a USB and parallel cable, I can't scan via the parallel cable. Why?
previous | top

Site Map | Legal | Privacy Policy | Global Brother |