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FAX-2900 > FAQ's & Troubleshooting > Fax Problem

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Fax Problem - Troubleshooting

Cannot Send

  • I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
  • I am experiencing problems sending a fax, what can I do?

Cannot Receive

  • I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
  • Why doesn't the machine answer when receiving a call?

Fax Quality Problem

  • How do I clean the Scanner to improve the copy or fax quality?
  • When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
  • Why are my sent faxes always received with a black vertical line down the page?
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