Error Messages (LCD, PC) or LED Lights - Troubleshooting

Error Message on PC Display

• When I calibrate I get a "White-only" calibration message.
• I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows®)
• When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
• I'm using Windows® 8. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.