Driver/ Software/ Firmware/ Operating System Problem - Troubleshooting

Drivers

• How do I uninstall the printer driver?
• Which operating systems are compatible with this printer?
• The driver downloaded from the website cannot be installed.
• A warning message appears during the installation on Windows XP. Is it OK to install the driver?
• During install, unable to select Next button or status bar never finishes. Installation seems to loop.
• The installation of the printer driver does not continue. (USB connection)The "Preparation for setup is finished." dialog box does not appear.
• What can I do when the installation of the printer driver was not completed.(The installation of the printer driver stops after connecting the printer.)
• I'm trying to install the printer driver using a USB Hub.The "Preparation for setup is finished." dialog box appeared and the P-touch was connected, but the installation does not continue.
• While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?

Operating System (Windows)

• Printing is possible by a user with Administrator access; however, printing is not possible by a user with Power User access. (Windows 2000/XP)

Operating System (Macintosh)

• The software compatible with Mac OS 10.3 or 10.4 was installed, but labels cannot be printed correctly.