To see what is updated on the firmware, click here.

For wireless network users:
We strongly recommend that you update the firmware using a wired LAN or USB connection. Updating the firmware using a wireless LAN connection may fail if the connection becomes unstable.

Notes when updating the firmware:
Please make sure that the machine you are going to update the firmware is not busy. Also, make sure that there is no data left in the machine memory when running the firmware update tool.

The following data will be deleted when you update the firmware.

• Outgoing message
• Journal report data
• Caller ID log

Please check the following before updating the firmware.

Please check the following on your computer.

• Open Printer Properties and confirm that your printer is functioning correctly by printing a test page.
• Please close all applications and TSR's.
• If you are using a Windows XP SP2 Firewall or other Firewall software, disable it.

It is not possible to update the firmware if the following conditions are met on your machine.

• FAX receive data exists in the memory of the machine. For instructions on how to check your memory is clear, please refer to the 'User's Guide'.
• FAX send data exists in the memory of the machine (timer sending job or retry job).
• There's ICM (Incoming Message) voice data. For instructions on how to clear ICM, please refer to the 'User's Guide'.
• The machine is calling or dialing FAX.
• The machine is scanning a document.
• The machine is copying / or in copy settings (copy mode, number of copies, etc..).
• There are Media cards inserted into the machine.
• The machine is in the Settings Menu.
• The telephone line is busy. Disconnect your telephone line (to prevent any incoming calls)
• There's error message on LCD panel.

Please do not turn off the machine until firmware update finishes.

How to download and update the firmware
If you see the following error message "Program failed to run",click here to learn how to solve the problem.

Notes:

• You must be logged on as an Administrator.
• If the "User Account Control" prompt is displayed, click "Continue"/ "Yes”.
  Note: The button may differ depending on the operating system being used.

[When the machine is connected to the PC via USB]

1. Please make a temporary directory on your HDD to save the downloaded file. e.g. C:\bront
2. Start downloading.
3. Once downloading is completed, make sure that the machine is connected to the PC with a USB cable.
4. Double click the downloaded file.
5. Please follow the instructions on the screen.
   
   Note (For Windows® 8 users):
   If you are having problems with the download procedure, please click here for troubleshooting steps.
   
   Note (For Windows® 7/ 8 users):
   If you are having problems with the firmware update procedure, please click here for troubleshooting steps.
    
6. The update will start.
   The machine will Beep to let you know that the Firmware is being updated.
7. When the "Successfully Completed" message is displayed, click 'Done'.

   <Note: MFC-6490CW for USA only>
   When you update the firmware of your machine from version C to the latest one, the date and time settings may be reset. After updating the firmware, please check the date and time are set.

Note: When the firmware update is completed, the machine will automatically restart itself. As a result of this, a warning dialog "Removing Device" is displayed on the PC. Click 'OK' to continue.

[When the machine is connected to the network]

1. Please make a temporary directory on your HDD to save the downloaded file. e.g. C:\bront
2. Start downloading.
3. Once downloading is completed, double click the downloaded file.
4. Please follow the instructions on the screen.
   
   Note (For Windows® 8 users):
   If you are having problems with the download procedure, please click here for troubleshooting steps.
   
   Note (For Windows® 7/ 8 users):
   If you are having problems with the firmware update procedure, please click here for troubleshooting steps.
    
5. The update will start.
   The machine will Beep to let you know that the Firmware is being updated.
6. When the "Successfully Completed" message is displayed, click 'Done'.
7. If you have other machines connected to the network, you can update the firmware on these machines by clicking 'Continue' and selecting the model you would like to update the firmware.

   <Note: MFC-6490CW for USA only>
   When you update the firmware of your machine from version C to the latest one, the date and time settings may be reset. After updating the firmware, please check the date and time are set.

Click here to view OpenSSL License.