MFC-7420
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FAQs & Troubleshooting
Top 5 FAQs
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network". What can I do?
How do I clean the corona wire?
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" / "Replace Toner" or the Toner LED is still on or flashing. What can I do?
"Paper Jam Rear" error appears on the LCD. What should I do?
How can I check if Sun JavaVM (Virtual Machine) is installed on my computer? If it is, how can I check the version of Sun JavaVM?
FAQs Just Released
How do I recycle my Drum Unit, Toner, Ribbon Cartridges or Ink Cartridges? Does Brother have a recycling program? (only for U.S.A) (11/16/2009)
Where can I get the drivers and utilities that work with Mac OS® X 10.6?(10/21/2009)
I can receive a fax, but cannot receive a call.(09/24/2009)
How can I find out the reorder number for consumables?(09/17/2009)
Is my machine compatible with Windows®7?(09/15/2009)
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General
General Information about the Machine and Accessories.
Initial Setup
Machine and Software Initial Setup Information.
Printing
Resolving and Improving Print Quality Issues.
Network
Network Related Issues
Paper Feeding
Paper Feed and Envelope Related Issues.
Maintenance
Learn about Maintaining the Machine
Control Panel
Control Panel Information and LCD Message Information.
Error Message
Machine and computer software error messages
Software
Software Related Issues.
MFL Pro Suite
MFC Software Installation issues
Making Copies
Copying issues
Scanning
Using the scanner
Faxing
Sending and Receiving issues
Telephone
Telephone related issues
Other
Miscellaneous Machine Information.
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