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Troubleshooting
This category of FAQ's should be consulted when trying to solve any problem you may be experiencing.
How-to FAQ's
This category of task oriented FAQ's is aimed at helping you get the most out of your product.
(On-line manual is available here)
Error Messages (LCD, PC) or LED Lights
Solutions for messages displayed on the LCD or PC, or indicated by the LED lights
Paper Feed Problem
Solutions for paper feed related problems
Copy Problem
Solutions for copy related problems
Fax Problem
Solutions for fax related problems
Machine Problem
Solutions for mechanical problems
General
General questions about product and paper specification, software, drivers, documents, firmware, operating system compatibility, consumables and optional accessories
Machine Setup
How-to information about machine settings, driver/ software installation, paper settings and accessories/ options
Mobile / Cloud
How-to information about mobile devices, and features using cloud service
Copy
How-to information about copying
Fax
How-to information about using the fax features of your machine
Telephone
How-to information about the telephone functions of your product
Driver/ Software/ Firmware/ Operating System
How-to information about driver/ software/ firmware and operating system
Maintenance
How-to information about consumables