Brother Solutions CenterBrother Solutions Centerbrother at your side

MFC-J625DW

| Register Product | Contact Us

Home > USA/ Canada/ Latin America > United States >

MFC-J625DW > FAQ's & Troubleshooting > Fax Problem

  Downloads   Manuals   FAQ's & Troubleshooting
[
Troubleshooting
] [Error Messages (LCD, PC) or LED Lights] [Mobile / Cloud Problem] [Paper Feed Problem] [Network Problem] [Print Problem] [Copy Problem] [
Fax Problem
] [Telephone Problem] [Scan Problem] [Driver/ Software/ Firmware/ Operating System Problem] [Removable Disk Problems] [Machine Problem]
[
How-to FAQ's
] [General] [Machine Setup] [Mobile / Cloud] [Print] [Copy] [Fax] [Telephone] [Scan] [Network] [Driver/ Software/ Firmware/ Operating System] [Maintenance]

Fax Problem - Troubleshooting

General

  • Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
  • I'm using MagicJack and am having problems sending or receiving faxes. 
  • My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.

Cannot Send

  • I have two fax machines on one line. My Brother machine answers the faxes that I send from the other machine.
  • I'm having problems sending a fax overseas.
  • I am using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
  • I am experiencing problems sending a fax.

Cannot Receive

  • I am using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. What can I do?
  • I am having a problem receiving faxes.
  • Why doesn't the machine answer when receiving a call?
  • I cannot receive a color fax.

Cannot PC-FAX

  • The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
  • I'm using Windows® 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.

Fax Quality Problem

  • When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
  • Why are the faxes I send always received with a black vertical line down the page?
previous | top

Site Map | Legal | Privacy Policy | Local Web Site | Global Brother |