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QL-700 > FAQs & Troubleshooting > Driver/ Software/ Firmware/ Operating System Problem

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Driver/ Software/ Firmware/ Operating System Problem - Troubleshooting

Drivers

  • How do I uninstall the printer driver?
  • Which operating systems are compatible with this printer?
  • I cannot install the printer driver and the P-touch Editor 5.0.  The P-touch Editor Lite is open.
  • The driver downloaded from the website cannot be installed.
  • What can I do when the installation of the printer driver was not completed.(The installation of the printer driver stops after connecting the printer.)
  • I'm trying to install the printer driver using a USB Hub.The "Driver Setup" dialog box appeared and the QL printer was connected, but the installation does not continue.

Utilities

  • The P-touch Update Software does not display any new label collection files in the file list.

Operating System (Windows)

  • Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
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