General - How-to FAQ's

Machine Specification

• Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
• Can I connect my Brother machine directly to a Mac AirPort Station or a Router that has a USB port using a USB cable?
• Is my machine compatible with Windows Vista®?
• Where can I find the serial number for my unit?

Paper Specification

• What can happen if the wrong paper is used in your machine.

Software/ Driver

• Functions supported in the Windows® 8 built-in drivers
• Functions supported in the Windows® 7 built-in drivers
• Where can I get the drivers and utilities that work with Mac OS® X 10.6?

Documentation

• Where is the full User's Guide? I can't find enough information in the paper manual.

Operating System

• How to identify your Operating System (OS).
• Change the Firewall settings (For Windows® 8)
• Change the Firewall settings (For Windows® 7)
• Change the Firewall settings (For Windows Vista® or earlier)
• How to check the version of Windows® 7, 32-bit or 64-bit.

Consumables/ Options

• How can I find out the reorder number for consumables?
• Where can I purchase Brother consumables?
• How do I recycle my Drum Unit, Toner, Ribbon Cartridges or Ink Cartridges? Does Brother have a recycling program? (only for U.S.A)
• Can I use non-Brother or third party supplies with the Brother machine?
• What are the expected yields of the consumables?
• Can I buy any MICR toner?