Fax Problem - Troubleshooting

General

• I'm using MagicJack and am having problems sending or receiving faxes.

Settings

• Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows®.
• The PC Faxes I send from my Brother machine display the wrong date and time. What can I do?

Cannot Send

• I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes. 
• I am experiencing problems sending a fax.

Cannot Receive

• I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
• Why doesn't the machine answer when receiving a call?
• I cannot receive a color fax. Why?

Fax Quality Problem

• How do I clean the Scanner to improve the copy or fax quality?
• When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
• Why are the faxes I send always received with a black vertical line down the page?