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PT-1500PC > FAQs & Troubleshooting > Print Problem

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Print Problem - Troubleshooting

Cannot Print

  • I have connected multiple printers of the same model to one PC but can only print from one of the machines.
  • When I try to print a label, it comes out blank.
  • Printing is not possible. (USB connection) 
  • Printing is possible by a user with Administrator access; however, printing is not possible by a user with Power User access. (Windows 2000/XP)
  • Printing is not possible. (P-touch Editor 5.0 for Mac)
  • Printing is not possible. (MAC OS X 10.3)
  • The software compatible with Mac OS 10.3 or 10.4 was installed, but labels cannot be printed correctly.

Tape Margin

  • I want to print without excess tape before the label.

Printed Result

  • The machine prints regardless of the difference in the media size. (Windows Vista® / Windows® 7)
  • My label is printing like a mirror image. (P-touch Editor 4.2 for Windows)
  • A part of the printed data is missing.
  • Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
  • Small characters are blurred or the edges of printed characters are jagged.
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