Print Quality Problem

Below are some example of print quality issues. Click on the image that matches the problem you are experiencing to see possible solutions.
White lines across the pageWhite lines down the pageHollow print
White lines across the page
White lines down the page
Hollow print
Gray backgroundPage skewedGhost
Gray background
Page skewed
Ghost
Wrinkles or creasesCurled or wavyCurled
Wrinkles or creases
Curled or wavy
Curled
White spots on black text and graphics at regular intervalsBlack spots at regular intervalsFaint
White spots on black text and graphics at regular intervals
Black spots at regular intervals
Faint
Toner specksAll blackBlack toner marks across the page
Toner specks
All black
Black toner marks across the page
Lines across the pageBlack lines down the pagePoor fixing
Lines across the page
Black lines down the page
Poor fixing
White lines, bands or ribbing across the pageEnvelope creases
White lines, bands or ribbing across the page
Envelope creases

Note

If your issue is not shown, you can view the complete list in the User's Guide within the Manuals section of this website.