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MFC-9880 > FAQ's & Troubleshooting > Network Problem

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Network Problem - Troubleshooting

General

  • I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
  • I receive an error message when trying to use network functions.(For Windows®)

Network Print

  • I cannot print from my computer via network. (For Macintosh)
  • I cannot print from my computer via network. (For Windows®)
  • I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows®)
  • I'm using my Brother machine in a Windows® XP / Windows Vista® networked TCP/IP environment, I was able to print, but suddenly I cannot print.

Network Scan

  • I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
  • The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine, using Mac OS® X 10.5.

Management

  • The BRAdmin Professional software is not able to locate the Brother machine on my network.
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