Scan Problem - Troubleshooting

Cannot Scan

• The error message "xxxx cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows® 7 with the USB connection.
• When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
• I cannot scan via USB. (Mac OS X)
• I'm using Windows®. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using".
• I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ContolCenter3. The error message "Command line argument is invalid" appears.
• I am using Windows® XP and I cannot scan with the USB cable.
• I'm using Mac OS® X 10.4 Tiger. I cannot scan after installing the scanner driver.
• Im using Windows® XP and Im trying to use the Scan key on the Control Panel. The LCD says "Connecting to PC" but nothing happens.
• "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". appears when scanning to OCR from ScanSoft™ PaperPort™ 11SE, using Windows® XP Service Pack 2 (SP2).
• When scanning to OCR from Brother Control Center 3.0, using Windows® XP Service Pack 2 (SP2), the OCR application doesn't launch.

Scan Quality Problem

• The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
• When I scan the document using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off.
• When I try to OCR into WordPad using the ScanSoft™ PaperPort™ 11SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2).

ControlCenter

• The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)