General - How-to FAQ's

Machine Specification

• I want to know more information about the advanced features of my Brother machine.
• Can I connect my Brother machine directly to a Mac AirPort Station or a Router that has a USB port using a USB cable?
• What are supported file formats for the direct print feature?
• Is my Brother machine compatible with Windows Vista®?
• Where can I find my Brother machine's serial number?

Paper Specification

• What is the recommended paper?

Software/ Driver

• Functions supported in the Windows® 8 built-in drivers
• Configure a cover page for PC-FAX.
• Send a PC-FAX
• Where can I get the drivers and utilities that work with Mac OS® X 10.6?
• What is the Brother ControlCenter3 ?
• I am asked to enter a password when starting the Remote Setup application. What is the password?
• How can I check if Sun JavaVM (Virtual Machine) is installed on my computer? If it is, how can I check the version of Sun JavaVM?
• There are many different versions of Windows Vista® (Home Basic, Home Premium, Business, Enterprise, Ultimate). Do I need to use different drivers depending on the version of Windows Vista® I am using?
• Change the user interface of ControlCenter3
• Which E-mail packages are compatible with ControlCenter3?
• What is a "Generic PCL Driver"?
• Where can I find support information for the Presto!® PageManager® Software?
• What are the differences between the BRAdmin Professional and the Web BRAdmin software?
• What is MFL-Pro Suite Software?
• What is the BRAdmin Professional software used for?

Documentation

• Where do I find manuals for my Brother machine?

Operating System

• How to identify your Operating System (OS).
• Change the Firewall settings (For Windows® 8)
• Change the Firewall settings (For Windows® 7)
• Change the Firewall settings (For Windows Vista® or earlier)
• How to check the version of Windows® 7, 32-bit or 64-bit.

Consumables/ Options

• I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
• How can I find out the reorder number for consumables?
• Where can I purchase Brother consumables?
• How do I recycle my Drum Unit, Toner, Ribbon Cartridges or Ink Cartridges? Does Brother have a recycling program?
• What kind of memory can I use?
• Can I use non-Brother or third party supplies with the Brother machine?
• What are the expected yields of the consumables?
• Can I buy any MICR toner?