Fax Problem - Troubleshooting

Cannot Send

• I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
• I am experiencing problems sending a fax, what can I do?

Cannot Receive

• Why doesn't the machine answer when receiving a call?
• I cannot receive a color fax. Why?

Cannot PC-FAX

• The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
• I'm using Windows® 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.

Fax Quality Problem

• How do I clean the Scanner to improve the copy or fax quality?
• When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
• Why are my sent faxes always received with a black vertical line down the page?