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FAX-1940CN

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FAX-1940CN > Preguntas frecuentes y soporte técnico > Problemas de fax

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Fax Problem - Troubleshooting

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Settings

  • Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows®.

Cannot Send

  • I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
  • I am experiencing problems sending a fax, what can I do?

Cannot Receive

  • Why doesn't the machine answer when receiving a call?
  • I cannot receive a color fax. Why?

Cannot PC-FAX

  • I'm using Windows® 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.

Fax Quality Problem

  • How do I clean the Scanner to improve the copy or fax quality?
  • When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
  • Why are my sent faxes always received with a black vertical line down the page?
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