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Fax Problem - Troubleshooting

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General

  • Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
  • My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.

Cannot Send

  • I have two fax machines on one line. My Brother machine answers the faxes that I send from the other machine.
  • I'm having problems sending a fax overseas.
  • I am using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
  • I am experiencing problems sending a fax.

Cannot Receive

  • I am using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. What can I do?
  • I am having a problem receiving faxes.
  • Why doesn't the machine answer when receiving a call?
  • I cannot receive a color fax. Why?

Cannot PC-FAX

  • The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
  • I'm using Windows® 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.

Fax Quality Problem

  • When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
  • Why are the faxes I send always received with a black vertical line down the page?
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