P-touch Editor Problem - Troubleshooting

P-touch Editor 5.0

• I cannot register the Add-In in 64 bit editions of Microsoft® Office 2010 (P-touch Editor 5.0 for Windows).
• I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box (P-touch Editor 5.0 for Windows).
• During the installation of P-touch Editor 5.0, the message "uninstall the previous version of the software" appears.
• My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.0 for Windows)
• When I try to use the database function, an application error occurs. (P-touch Editor 5.0 for Windows)
• The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.0 for Windows)
• The tape width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.0 for Windows)

P-touch Editor 5.0 for Macintosh

• I cannot capture a screenshot using P-touch Editor in Mac OS X 10.7 (P-touch Editor 5.0 for Macintosh).

P-touch Address Book

• When I try to use P-touch Address Book, an application error occurs.
• My printer will not print.
• I selected the "Return Address Label", but nothing is displayed on the label. Why?