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PT-2700

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Error Message or LED Indication - Troubleshooting

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Error Message on LCD Display

  • The machine does not print, and shows the error message "Insert Tape Cassette!" on the LCD display. (Windows Vista® / Windows® 7)
  • Why does my machine display "Line Limit!" when I press the Enter key?

Error Message on PC Display

  • "Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
  • The message "The cassette is incorrect." is displayed. What should I do?
  • When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?  
  • The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
  • The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. What should I do?
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