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> FAQs & Troubleshooting > Error Message or LED Indication

           
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Error Message or LED Indication - Troubleshooting

LED Light

  • The green LED blinks on the P-touch printer, and the printer cannot be used.

Error Message on PC Display

  • "Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
  • "Error 1638" occurs and the installation does not complete on my Windows Vista x64.
  • I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
  • The message "The cassette is incorrect." is displayed. What should I do?
  • When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?  
  • "Error: 126" appears on my Windows® XP PC during the installation of the printer driver.
  • The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
  • I cannot communicate with the product during installation.(Communication error message is indicated.)
  • The message "Error message received, Total number of pages exceeds 500." is displayed. What should I do?
  • The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen. What should I do?
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