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Troubleshooting
This category of FAQ's should be consulted when trying to solve any problem you may be experiencing.
How-to FAQ's
This category of task oriented FAQ's is aimed at helping you get the most out of your product.
(On-line manual is available here)
Error Messages (LCD, PC) or LED Lights
Solutions for messages displayed on the LCD or PC, or indicated by the LED lights
Network Problem
Solutions for network related problems
Print Problem
Solutions for print related problems
Driver/ Software/ Firmware/ Operating System Problem
Solutions for driver, software, firmware or operating system related problems
General
General questions about product and paper specification, software, drivers, documents, firmware, operating system compatibility, consumables and optional accessories
Mobile / Cloud
How-to information about mobile devices, and features using cloud service
Print
How-to information about printing
Network
How-to information about setting up and using your machine in a network environment
Driver/ Software/ Firmware/ Operating System
How-to information about driver/ software/ firmware and operating system