Fax Problem - Troubleshooting

General

• Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?

Settings

• Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows®.

Cannot Send

• When I send a fax from the machine, an error "not register." or "not registered." is displayed.
• My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
• I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
• I am experiencing problems sending a fax.

Cannot Receive

• I am having a problem receiving faxes.
• Why doesn't the machine answer when receiving a call?

Cannot PC-FAX

• The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
• I'm using Windows® 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.

Fax Quality Problem

• When receiving a single page fax, why is it divided and printed on two pages or why do I get an extra blank page?
• Why are the faxes I send always received with a black vertical line down the page?