P-touch Editor Problem - Troubleshooting

P-touch Editor 5.0

• I cannot register the Add-In in 64 bit editions of Microsoft® Office 2010 (P-touch Editor 5.0 for Windows).
• I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box (P-touch Editor 5.0 for Windows).
• During the installation of P-touch Editor 5.0, the message "uninstall the previous version of the software" appears.
• When I try to use the database function, an application error occurs. (P-touch Editor 5.0 for Windows)
• The tape width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.0 for Windows)

P-touch Editor 5.0 for Macintosh

• I cannot capture a screenshot using P-touch Editor in Mac OS X 10.7 (P-touch Editor 5.0 for Macintosh).

P-touch Editor 4.2

• I am using P-touch Editor 4.2 but the Add In utility does not work with Office 2007.
• When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
•  When I try to use the database function, an application error occurs.

P-touch Editor 3.2 for Macintosh

• P-touch Editor does not start, showing the message "The application P-touch Editor 3.2 quit unexpectedly."
• I cannot enter the number of copies.
• I clicked the "Auto Format" button but cannot find the template files.

Quick Editor 2.0

• The tape width cannot be automatically detected in P-touch Quick Editor. Why?
• In P-touch Quick Editor, even though the character size buttons are clicked, the character size does not change.