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PT-2100 > FAQs & Troubleshooting > P-touch Editor Problem

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] [General] [PC connection] [P-touch Editor 5.0] [P-touch Editor 4.2] [Quick Editor 2.0]

P-touch Editor Problem - Troubleshooting

P-touch Editor 5.0

  • I cannot register the Add-In in 64 bit editions of Microsoft® Office 2010 (P-touch Editor 5.0 for Windows).
  • I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box (P-touch Editor 5.0 for Windows).
  • During the installation of P-touch Editor 5.0, the message "uninstall the previous version of the software" appears.
  • When I try to use the database function, an application error occurs. (P-touch Editor 5.0 for Windows)
  • The tape width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.0 for Windows)

P-touch Editor 4.2

  • I am using P-touch Editor 4.2 but the Add In utility does not work with Office 2007.
  • When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
  •  When I try to use the database function, an application error occurs.

Quick Editor 2.0

  • The tape width cannot be automatically detected in P-touch Quick Editor. Why?
  • In P-touch Quick Editor, even though the character size buttons are clicked, the character size does not change.
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