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Troubleshooting
This category of FAQ's should be consulted when trying to solve any problem you may be experiencing.
Easy Tasks
This category of task oriented FAQ's is aimed at helping you get the most out of your product.
Driver/ Software/ Firmware/ Operating System Problem
Solutions for driver, software, firmware or operating system related problems
Error Message or LED Indication
Solutions for any LCD, PC or LED error messages
Print Problem
Solutions for print related problems
Tape/ Label/ Paper Jams or Problem
Solutions for tape, label or paper related jams or problems
Maintenance
Solutions for maintenance related problems
General
General questions about products
PC connection
How-to information about software set up
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Top 5
How to connect to an AC Outlet (Optional)
How often should I clean the Print Head?
Paper moves through the printer, but nothing appears on the paper.
Paper does not move through the printer even though the motor is running.
What do the indicator lights mean?
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