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Troubleshooting
This category of FAQ's should be consulted when trying to solve any problem you may be experiencing.
How-to FAQ's
This category of task oriented FAQ's is aimed at helping you get the most out of your product.
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On-line manual is available here
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Trouble Shooting
Solutions for your minor problem with your sewing machine
One Point
One Point advice to use your sewing machine
General Information
General Information about your sewing machine
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When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
Is PED-Basic available on Windows Vista®?
Is PED-Basic available on Windows® 7?
When an original card is inserted into the machine, the message "This embroidery card cannot be used." appears, and embroidering is not possible.
Where is the serial number located?
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