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MFC-5840CN > FAQ's & Troubleshooting > Copy Problem

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Copy Problem - Troubleshooting

Cannot Copy

  • The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).

Copy Quality Problem

  • The edge of glossy paper is smudged.
  • I am using Windows®/ Mac OS® 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
  • One or more of my colors are not printing (blank). What can I do?
  • When I print, the pages are smudged with ink.  What should I do?
  • How do I clean the Scanner to improve the copy or fax quality?
  • Vertical streaks appear in my copies.
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