General - How-to FAQ's

Machine Specification

• Can I connect my Brother machine directly to a Mac AirPort Station or a Router that has a USB port using a USB cable?
• Is my machine compatible with Windows Vista®?
• Where can I find the serial number for my unit?

Paper Specification

• What are the recommended specifications for the paper I should use on my product?
• What can happen if the wrong paper is used in your machine.

Software/ Driver

• Functions supported in the Windows® 8 built-in drivers
• Where can I get the drivers and utilities that work with Mac OS® X 10.6?
• How can I check if Sun JavaVM (Virtual Machine) is installed on my computer? If it is, how can I check the version of Sun JavaVM?
• There are many different versions of Windows Vista® (Home Basic, Home Premium, Business, Enterprise, Ultimate). Do I need to use different drivers depending on the version of Windows Vista® I am using?
• Change the user interface of ControlCenter3
• Which E-mail packages are compatible with ControlCenter2?(For Windows® 2000/XP)
• Which E-mail packages are compatible with ControlCenter3?
• Where can I find support information for the Presto!® PageManager® Software?
• What is MFL-Pro Suite Software (Multi-Function Link Pro Suite)?

Documentation

• Where do I find the complete User's Guide?

Operating System

• How to identify your Operating System (OS).
• Change the Firewall settings (For Windows® 8)
• Change the Firewall settings (For Windows® 7)
• Change the Firewall settings (For Windows Vista® or earlier)
• How to check the version of Windows® 7, 32-bit or 64-bit.

Consumables/ Options

• I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
• How can I find out the reorder number for consumables?
• Where can I purchase Brother consumables?
• How do I recycle my Drum Unit, Toner, Ribbon Cartridges or Ink Cartridges? Does Brother have a recycling program?
• Can I use non-Brother or third party supplies with the Brother machine?
• What are the expected yields of the consumables?
• Can I buy any MICR toner?