Downloads
Download the latest drivers, software updates and utilities.
Manuals
Download the documentation updates and manuals.
FAQs & Troubleshooting
Read the latest frequently asked questions and troubleshooting information.
Consumables & Options
Learn more about options available for your product and the supplies it uses.

Information

  • Windows®8 Support Information (English, PDF, 34KB) >>> Please click here.
  • Windows®7 Support Information (English, PDF, 26KB) >>> Please click here.
  • Windows Vista® Support Information >>> Please click here.
  • Support Information for USB media (English, PDF, 142KB) >>> Please click here.
  • Software ver.4.10 for PREMIUM UPGRADE PACKAGE ver.4.0 Upgrade Kit Users is available.
  • Software ver.3.20 for PREMIUM UPGRADE PACKAGE ver.3.0 Upgrade Kit Users is available.
  • Software ver.2.04 is available.
  • "My Custom Design" ver.1.0 (Embroidery Data Creation Software) is available.
  • Software for CUSTOM THREAD TABLE is available.
  • USB driver is available on Windows®98SE.
          >>> Please click here how to confirm Windows®98SE.

Top 5 FAQs

  1. Why is there an extra needle plate supplied with my machine?
  2. Where do I put the oil in my machine?
  3. How do I use a prewound bobbin?
  4. How do I adjust an alternate bobbin case(with pink marking or no marking) using an embroidery pattern?
  5. How do I thread my machine for use with the twin needle option?
Innov-is 4000D/4000

Other Links

USBMouseCompatibleList for PREMIUM PACKAGE Users (English,PDF file, 1.1MB)
Embroidery Cards
Optional& Accessories
Specification