Date:04/27/2011 ID:faqp001205_001




Title:

What do the indicator lights on the printer mean?

Description:

There are two indicator lights on the printer: the Status light and the Charging light. Each indicator light shows the status of the printer as described below.

Image


Status indicator light:Image

A blue or green light indicates the printer is operating correctly, while red indicates an error has occurred.

Indicator light color    Indicator light status  Printer status

Blue

Constantly lit

Waiting to receive data using Bluetooth or the USB

Flashing 

Receiving data using Bluetooth

Flashing in long intervals Sleep mode (power-saving standby condition, possible only when receiving data using Bluetooth)

Green

Constantly lit

Waiting to receive data using USB

Flashing 

Receiving data using USB

Red

Flashing 

An error has occurred.

Constantly lit

A system error has occurred.


If an error has occurred, check for the following causes.

Error description

Remedy

There is no paper cassette installed.
The paper cassette is installed facing the wrong directions.
There is no more paper in the cassette.
Correctly install a paper cassette containing paper.

A paper misfeed occurred.

Remove the misfed paper.

A transmission error occurred. 

Check the transmission status.

An overheat error occurred.

The inside of the printer has started to overheat. Wait until it cools down.


Note

If a system error has occurred:
The printer may be damaged. Contact the sales representative where it was purchased.



Charging indicator light:Image

With the charging indicator light, the status of the power supply can be checked. The charging indicator light has two functions.

1. checking the charging status (when the AC adapter is connected)

Indicator light color 

Indicator light status

Printer status

Orange

Constantly lit

Charging

Off

Finishing charging

Flashing 

Malfunctioning built-in battery


2. checking the battery level (while running off the built-in lithium ion battery)

Indicator light status

Battery level

Off

More than 60% charged

Flashes once

Less than 60% charged

Flashes twice

Less than 30% charged

Flashes 3 times continuously

Almost empty


Note

When the indicator light starts flashing 3 times continuously, charge the battery.  Frequently recharging the battery will diminish its storage capacity. We recommend always waiting until the machine indicates that battery needs recharging before doing so. Refer to the FAQ: How to prolong the life of your rechargeable battery