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PR-1000 > FAQs & Troubleshooting > Trouble Shooting > faqh000595_001
Unplug the power supply cord before cleaning the machine, otherwise injuries or an electric shock may occur.
If the hook is scratched or damaged, consult your authorized dealer.
Be sure to close the hook cover before using the embroidery machine. Embroidery fabric may be caught and cause mechanical issues if the hook cover is left open.
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