Step 1. Verify that the ControlCenter2 is running, and that the machine is registered for the scan function following the steps below:
- Open the ControlCenter2.
- Click the drop down tab at next to the model and choose Other.
- Verify that there is a check mark next to "Register your computer with the "Scan To" function at the machine" and press OK.
- Restart the PC.
If the issue still continues, please go to Step2 below.
Step 2. You may experience this problem depending on the setting of Mac OS X 10.5 firewall. Please change the setting in the Firewall pane of Security preferences to solve this issue.
If you see the message screen below, please click Allow. The setting in the Firewall pane of Security preferences will be changed.