Date:07/23/2009 ID:faq002033_000




Title:
Sometimes the wireless network connection is lost (disabled).

Description:

The wireless network connection status is affected by the environment where the Brother printer and other wireless devices are located. The following conditions may cause connection problems:

 


  • A concrete or metal framed wall is installed between the Brother printer and the access point/router.
  • Electric appliances such as televisions, computer appliances, microwave ovens, intercoms, mobile/cellular phones and the battery charges and AC power adapters are installed close to your network.
  • A broadcast station or high-tension wire is located close to your network.
  • A fluorescent light is being switching ON or OFF.
 
Please check the above conditions and make any required adjustments to remove the cause of loss of connection. Or ensure that the printer and PC are near each other. Then try the wireless network connection again.
If your question was not answered, please check...
  

  • Have you checked other FAQ's?

  • Is the answer in the user guide?

  • If you need further assistance, please contact Brother customer service:

Related Models

HL-2170W, HL-3070CW, HL-3075CW, HL-4070CDW, HL-4570CDW, HL-4570CDWT, HL-5280DW, HL-5370DW/HL-5370DWT, HL-5470DW, HL-5470DWT, HL-5472DW, HL-5472DWT, HL-6180DW, HL-6180DWT, HL-6182DW, HL-6182DWT, MFC-9560CDW, MFC-9970CDW

Was the information on this page helpful?

Please indicate (above) if the information was helpful or not. If you have additional comments please enter them into the area below and click Submit.

Sorry, we cannot reply directly to your e-mail, but we will listen to your comments.

>Clear