To solve the problem, please update your Mac driver following the instructions below:
- Delete the printer name from the printer list.
- Click here and download the new driver.
- Once downloaded, double click on the file. The Installer Disk Image is mounted on your Desktop. You will find the icon BrotherXXXX.pkg on the desktop.
- Double-click the icon.
- Follow the instructions.
For USB Users:
- Switch off and unplug the product from the AC outlet and disconnect it from your Macintosh if you already connected an interface cable.
- Turn on your Macintosh.
- Connect the USB interface cable to your Macintosh, and then connect it to the product. (Note: Do not connect the product to a USB port on a keyboard or a non powered USB hub. )
- Open the "Printer Setup Utility". The "Printer Setup Utility" can be found in /Applications/Utilities.
- Click Add Printer...
- Select "USB".
- Select your machine.
- Select "Brother" from the "Printer Model" list.
- Select your printer model's CUPS driver from "Model Name" list.
The name of CUPS driver is "model name + CUPS.gz".
- Click Add. The printer will be available from the "Printer List".
- Select Quit from the menu.
- The setup is now complete.
For Network Users:
- Switch off and unplug the product from the AC outlet and disconnect it from your Macintosh if you already connected an interface cable.
- Turn on your Macintosh.
- Connect the network interface cable to the product, and then connect it to a free port on your hub.
- Turn on the product by plugging in the power cord. Turn the power switch on.
- Open the "Printer Setup Utility". The "Printer Setup Utility" can be found in /Applications/Utilities.
- Click Add Printer…
- Select "IP Printing".
- Select "LPD/LPR" from the "Printer Type" list.
- Enter the TCP/IP Address(or DNS Name) of the printer into the "Printer Address" box.
- Select "Brother" from the "Printer Model" list.
- Select your printer model's CUPS driver from "Model Name" list.
The name of CUPS driver is "model name + CUPS.gz".
- Click Add. The printer will be available from the "Printer List".
- Select Quit from the menu.
- The setup is now complete.