Date:01/31/2006 ID:faqp000652_000




Title:

Printing is possible by a user with Administrator access; however, printing is not possible by a user with Power User access. (Windows 2000/XP)

Description:

This problem may occur if the access permissions for the printer driver files are not correctly set.
Follow the procedure described below to check the access permissions for the files.

<Windows 2000>
<Windows XP Professional>
<Windows Xp Home>

<Windows 2000>

  1. Log on as a user that has Administrator access.
  2. Start up Windows Explorer, and then open the folder
    C:\Windows (Windows_folder)\system32
  3. In that folder, right-click
    pt15l.dll
    and then display the Properties dialog box. Click the [Security] tab.
  4. Make sure that the "Allow inheritable permissions from parent to propagate to this object" check box is selected.
    If this check box is cleared, select it, and then click the "Apply" button.
    Click the "OK" button to close the Properties dialog box.

    Image

  5. Perform steps 3 and 4 on the following files:
    C:\Windows (Windows_folder)\system32\spool\drivers\w32x86\2\pt15ui.dll
    and/or
    C:\Windows (Windows_folder)\system32\spool\drivers\w32x86\3\pt15ui.dll
  6. Log out, and then restart the computer.

    If the "Allow inheritable permissions from parent to propagate to this object" check box was cleared, check that the problem is corrected with this procedure.

    If the problem is not correct, check that the "Allow inheritable permissions from parent to propagate to this object" check box is selected for the pt15*.* files (where "*" may be anything) in the following folders.
    C:\Windows (Windows_folder)\system32
    C:\Windows (Windows_folder)\system32\spool\drivers\w32x86
    C:\Windows (Windows_folder)\system32\spool\drivers\w32x86\2
    C:\Windows (Windows_folder)\system32\spool\drivers\w32x86\3

<Windows XP Professional>

  1. Log on as a user that has Administrator access.
  2. Start up Windows Explorer, and then
    click [Folder Options] in the [Tools] menu to display the Folder Options dialog box.
    Click the [View] tab, and then clear the "Use simple file sharing (Recommended)" check under "Advanced settings".
    Image
  3. Open the folder
    C:\Windows (Windows_folder)\system32
  4. In that folder, right-click
    pt15l.dll
    and then display the Properties dialog box.
    Click the [Security] tab.

    - If the [Security] tab does not appear:
    From Windows Explorer,
    click [Folder Options] in the [Tools] menu to display the Folder Options dialog box.
    Click the [View] tab, and then clear the "Use simple file sharing (Recommended)" check under "Advanced settings".

    Click the "Advanced" button, and then, in the dialog box that appears, check that the "Inherit from parent the permission entries that apply to child objects. Include these with entries explicitly defined here." check box is selected.

    Image

    Image

    If this check box is cleared, select it, and then click the "Apply" button.
    Click the "OK" button to close the Properties dialog box.
  5. Perform step 4 on the following files:
    C:\Windows (Windows_folder)\system32\spool\drivers\w32x86\2\pt15ui.dll
    or
    C:\Windows (Windows_folder)\system32\spool\drivers\w32x86\3\pt15ui.dll
  6. Log out, and then restart the computer.

    If the problem is not correct, check that the "Inherit from parent the permission entries that apply to child objects. Include these with entries explicitly defined here." check box is selected for the pt15*.* files (where "*" may be anything) in the following folders.
    C:\Windows (Windows_folder)\system32
    C:\Windows (Windows_folder)\system32\spool\drivers\w32x86
    C:\Windows (Windows_folder)\system32\spool\drivers\w32x86\2
    C:\Windows (Windows_folder)\system32\spool\drivers\w32x86\3

 

<Windows Xp Home>
Start up Windows in Safe Mode, and then perform the same procedure as that described for XP Professional.
(The [Security] tab does not appear in the Properties dialog box of files during normal operation.)
If your question was not answered, please check...
  

  • Have you checked other FAQ's?

  • Is the answer in the user guide?

  • If you need further assistance, please contact Brother customer service:

Related Models

PT-1500PC

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