Home > USA/ Canada/ Latin America > United States >
DCP-385C > FAQ's & Troubleshooting > Print Problem > faq002537_001
To resolve this issue ensure that the Media Type setting in the printer driver or the Paper Type setting in the machine's menu matches the type of paper you are using.
Even if you use non-Brother Glossy Paper and select Other Photo Paper or Other Glossy for the settings, still this issue may occur. In that case select Brother BP71 Photo Paper or Brother BP71 for your settings.
To confirm or change the current settings follow the procedures shown below:
A. For PC printing:
- For Windows® users
- For Mac OS® X users
B. For Photo printing from a memory card or USB Flash memory drive:
These settings are temporary, and the machine returns to its default settings 3 minutes after printing, unless you have set the Mode Timer to 2 minutes or less.
[NOTE] Proper paper handling after page has been printed:
DCP-385C, DCP-395CN, DCP-585CW, DCP-J125, MFC-490CW, MFC-495CW, MFC-5890CN, MFC-5895CW, MFC-6490CW, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W, MFC-J415W, MFC-J615W, MFC-J630W
Sorry, we cannot reply directly to your e-mail, but we will listen to your comments.
Site Map |
Local Web Site |
Global Brother |
Copyright © Brother Industries, Ltd. All Rights Reserved.