
Please check the following points to solve the problem:
- Open the back cover and make sure that the two green envelope levers on the left and right hand sides are in the up position. Close the back cover.
- Choose Improve Toner Fixing mode in the printer driver.
For Windows® users:
NOTE: The steps and screens may differ depending on the operating system and application being used.
- From the menu bar of an application, click File => Print.
- Check your printer name is chosen and click Properties.
- Click Advanced tab and then Other Print Options.
- Click Improve Print Output and select Improve Toner Fixing.
- Click OK to close the Other Print Options dialogue.
- Click OK to close the Properties dialogue.
- Click OK. The document will be printed.
If this selection does not provide enough improvement, select Thicker Paper in Media Type settings.
Please refer to the instructions, "Change the default paper size and the media type in Windows® applications. How do I setup a user defined paper size." to change the settings. And then try to print again.
For Macintosh users:
NOTE: The steps and screens may differ depending on the operating system being used.
- Choose "Print" from the File menu and open the Print dialogue.
- Choose "Print Settings" from the print options pop-up menu.
- Click Advanced and then Improve Print Output....
- Select Improve Toner Fixing.
- Click OK.
- Click Print.
If this selection does not provide enough improvement, select Thicker Paper in Media Type settings.
Please refer to the instructions, "Change the default paper size and the media type in Macintosh applications. Setup a custom page size." to change the settings. And then try to print again.