If "PRINTING" is frozen on the display of your Brother machine, follow the instructions listed below:
Unplug the Brother unit from the power outlet.
Press and hold the Stop/Exit key. As you hold this key, plug the power cord back into the power outlet.
Continue to hold the Stop/Exit key for 5 seconds. The display should return to the date and time.
If the display does not return to the date and time, repeat steps 1 through 3.
If the LCD continues to display "PRINTING", please contact Brother Customer Service from Contact Us.