This is typically caused by an incorrect selection made during the LCD prompts after a cartridge is replaced, or the hook did not snap securely over the ink cartridge when it was installed. Do the following to clear the message:
- After all the correct selections are made, the machine will then go into cleaning mode. Once this is complete, the LCD will return to the date and time.
If the LCD displays "No Cartridge", there is a possibility that ink cartridges other than the ones you replaced are empty.
- Open the Scanner Cover by lifting from the right-hand side of the machine until it locks securely into the open position.
- Check the LCD display while keeping the cover open. If you see the message "Change Cartridge Install xx", the color displayed at "xx" is empty. Please replace it.
If the message "No Cartridge" does not disappear, unplug the machine from the AC power outlet and wait approximately 10 seconds, and then plug it back in. If the date and time appear on the display, the problem is solved.