Date:04/25/2013 ID:faq000211_024




Title:
White lines across the page

Description:

Print Quality Problem - White lines across the page

 

Please check the following points to solve the problem:

  • Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause problems.
    Please refer to FAQs, "What kind of paper can I use?" and "What is the recommended paper?".

  • Make sure that you choose the correct media type in the printer driver.
    Please refer to the instructions, "Change the default paper size and the media type.".

  • Make sure that a torn piece of paper is not stuck inside the machine blocking the scanner.

  • The problem may disappear by itself. Print multiple pages to clear this problem, especially if the machine has not been used for a long time.

  • The drum unit may be damaged. Put in a new drum unit.
    Please refer to the instructions, "REPLACE DRUM".

 

Hint

Click here to view other examples of print quality issues.
If your question was not answered, please check...
  

  • Have you checked other FAQ's?

  • Is the answer in the user guide?

  • If you need further assistance, please contact Brother customer service:

Related Models

HL-2220, HL-2230, HL-2240, HL-2240D, HL-2270DW, HL-2275DW

Was the information on this page helpful?

Please indicate (above) if the information was helpful or not. If you have additional comments please enter them into the area below and click Submit.

Sorry, we cannot reply directly to your e-mail, but we will listen to your comments.

>Clear