Date:11/12/2012 ID:faq002801_000




Title:
Connection : Failed (Error : TS-04) on the WLAN report

Description:

The error code TS-04 means the authentication and encryption methods used by the selected WLAN access point/router are not supported by your Brother machine.

Error code on WLAN report


For infrastructure mode:

Change the authentication and encryption methods of the WLAN access point/router. Your Brother machine supports the following authentication methods; WPA™, WPA2™, OPEN and Shared key. The following table shows the encryption methods supported in each authentication method.

Authentication method Encryption method
WPA-Personal TKIP
AES
WPA2-Personal AES
OPEN WEP
NONE (without encryption)
Shared key WEP


For ad-hoc mode:

Change the authentication and encryption methods of your computer for the wireless setting. Your Brother machine supports OPEN authentication method only, with optional WEP encryption.



If your issue is not solved, the SSID or security setting you entered may be incorrect. Reconfirm the wireless network settings. Click here to see how to find the Network Name (SSID, ESSID) and Network Key.