Date:11/24/2009 ID:faq002619_000




Title:
I want to change the printer driver settings, but the OK button of the printing preferences dialog box is out of the PC screen and I cannot click on it.

Description:

This problem occurs when the PC screen resolution is set under 600 by xxxx pixels.
("xxxx" indicates the wide pixel size.)

 

preference

 

Please follow the steps below to solve the problem:

  1. Right click anywhere on the PC desk top and select Properties.

    desktop

  2. Click the Settings tab and set the Screen resolution to more than "yyyy x 600".
    ("yyyy" indicates the wide pixel size.)




    screen

  3. Click on OK to apply the setting.




If the above solution does not solve the problem, try the followings:

  1. Right click anywhere on the PC taskbar and select Properties


    Image

    Image

  2. Check on Auto-hide the taskbar or check off Keep the taskbar on top of other windows.

     
    Image

If the problem still continues, please contact Brother Customer Service from "Contact Us".