Date:26/03/2010 ID:faqp000106_000




Title:

What can I do when the installation of the printer driver was not completed.
    (How to download the printer driver information cleanup tool)

Description:
If the printer driver does not install correctly or an error occurs during installation, please use the uninstall tool.
It deletes the registry information and all files related to the printer driver.

  1. Download the tool : Printer driver information cleanup tool
  2. Quit all applications.
  3. Double click the downloaded file and extract it.
  4. Double click "ptsweep.exe" to start up the tool.

               (using a image of PT-2430PC)
    image

  5. Check the list of models, and then click Run button.
  6. A message will appear indicating that the information was deleted.
  7. Click OK button and restart the computer.
  8. Re-install the printer driver.

Note

Using this tool may affect the drivers for the Brother P-touch, StampCreator, and MPrint series. After using this tool, re-install the drivers for the above models that you are using.
If your question was not answered, please check...
  

  • Have you checked other FAQ's?

  • Is the answer in the user guide?

  • If you need further assistance, please contact Brother customer service:

Related Models

MW-100, MW-120, MW-140BT, MW-145BT, MW-260, PJ-522, PJ-523, PJ-562, PJ-563, PJ-622, PJ-623, PJ-662, PJ-663, PT-1230PC, PT-18R, PT-1950, PT-2100, PT-2420PC, PT-2430PC, PT-2450DX, PT-2480, PT-2700, PT-2730, PT-3600, PT-7600, PT-9200DX, PT-9200PC, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, QL-1050/1050N, QL-1060N, QL-500/500A/500BW, QL-550, QL-560, QL-570, QL-580N, QL-650TD, QL-700, QL-710W, QL-720NW, RJ-4030, RJ-4040, RL-700S, SC-2000, SC-2000USB, TD-4000, TD-4100N

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