It is important to use the correct drivers/utilities which are compatible with the operating system (OS) you are using. Please follow the steps below to check the operating system (OS) you are using.
For Windows® PC
For Macintosh
For Mobile devices
For Linux
For Windows® PC
The latest drivers/utilities compatible with Windows® are available in the Downloads section. Follow the steps below to check the operating system (OS), and then visit the Downloads section.
- Right-click the Computer or My Computer icon on the desktop and choose Properties.
Hint
If you cannot find the
Computer or
My Computer icon on the desktop, click

or
Start (at the lower left corner of the screen).
Right-click the
Computer or
My Computer and choose
Properties.
- For Windows® XP / Windows Server® 2003 users:
Check the System information, which is surrounded by red lines below. That is the operating system (OS) you are using.
For Windows Vista® / Windows Server® 2008 users:
Check the Windows edition information, which is surrounded by red lines below. That is the operating system (OS) you are using.
Also check the System type, which is surrounded by blue lines below. You can know which version of OS, 32-bit or 64-bit, you are using.
For Windows® 7 / Windows Server® 2008 R2 users:
Check the Windows edition information, which is surrounded by red lines below. That is the operating system (OS) you are using.
If you use Windows® 7, check the System type which is surrounded by blue lines below. You can know which version of Windows® 7, 32-bit or 64-bit, you are using.
For Macintosh
The latest drivers/utilities compatible with Macintosh are available in the Downloads section. Follow the steps below to check the operating system (OS), and then visit the Downloads section.
- Choose About This Mac from the Apple menu.
- Check the Version. That is the operating system (OS) you are using.
For mobile devices
Click the link below for the mobile device you are using to see more details.
For Linux