Date:09/12/2005 ID:faq000667_001




Title:

The "Brother MFL-Pro Control Center" or "ControlCenter2.0" does not pop up when a document is placed in the ADF unit.

Description:

First, please verify the Brother Resource Manager software is working. If the software is currently running a street light icon will be on the bottom of your desktop (see image below). If the icon does not appear scan from another application (i.e. PaperPort) or restart your computer to activate the Brother Resource Manager. Once the software is activated the Brother MFL-Pro Control Center or ControlCenter2.0 will pop up automatically.

If the issue still remains, please determine if you changed or updated the driver originally on your computer with a download from the Web Site. It is possible the incorrect update was installed on your computer. If you did change or update the driver originally on your computer, you will need to uninstall the current driver and reinstall the previous working driver by following the instructions below:

 

Driver Uninstallation Steps:

Note

    If you are a Windows® 95/98/2000 user, this procedure deletes both the USB driver and Parallel driver even though you selected only one.

  1. Please click here to download the Uninstall Tool to remove the drivers.

  2. The Brother End-User License Agreement will appear. If you agree to the terms, click I ACCEPT.

  3. Save the file to your desktop

  4. Double click DelInf_x.EXE and extract it.

     

  5. A new icon named DelInf32.exe will appear on your desktop.  This is the Uninstall Tool.

  6. Double click the DelInf32 icon and the "Brother MFC Uninstaller" will appear.

     

  7. Select your model and connection type (USB or Parallel) then click OK.

     

  8. " Complete" will appear. Click OK.

  9. Restart the computer. The Brother Drivers have now been removed.

     

  10. Unplug the power cord of the Brother machine AND the USB or Parallel cable before re-installing the software.

Driver Re-installation Steps:

  1. Please verify the version of PaperPort that is installed on your computer. It will be ver.8.0 or ver.9.0.
    (You can check which version of PaperPort you are using; click:Start->Program->PaperPort->Help->About PaperPort...)
  2. Create a folder on your Desktop and title it BROTHER. This is where you will save the downloaded driver.
  3. Click "Download" to download the appropriate driver.

    For PaperPort 8.0 Users:
    OS  Driver
     Windows® 98/Me  Download
     Windows® 2000  Download


    For PaperPort 9.0 Users:
    OS  Driver
     Windows® 98/Me  Download
     Windows® 2000  Download

  4. The Brother End-User License Agreement will appear. If you agree to the terms, click I ACCEPT.

  5. Save the file to the "Brother" folder you created on your desktop.

  6. When the file has finished downloading, open the "Brother" folder on your desktop and double click the the downloaded file and extract it.
  7. Connect the FAX/MFC/DCP to your computer with a Parallel or USB cable and turn on the FAX/MFC/DCP by plugging in the power cord.
  8. When the "Found New Hardware Wizard" screen appears,click "Next".
  9. Select(Recommended) and click "Next".
  10. Check "Specify a location" and click "Next".
  11. Click "Browse" to locate the the Brother file on your Desktop. Specify the same directory that you extracted the file to and click "Open", then "OK".
  12. Make sure "Specify a location" is selected and click "Next".
  13. Click "Finish".
  14. You may need to repeat STEPS 11 to 13  depending on your OS and Interface.
If your question was not answered, please check...
  

  • Have you checked other FAQ's?

  • Is the answer in the user guide?

  • If you need further assistance, please contact Brother customer service:

Related Models

MFC-8440, MFC-8840D, MFC-8840DN

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